Digital Boardwalk has saved our church time and money. They have allowed me as the Office Manager and one of our four full-time ministers of this medium to large size congregation, to focus on what is most important to us. Digital Boardwalk has always been available, ready, willing, and more than capable of handling any and all of our IT concerns with extreme pride, and courtesy and professionalism.
In recognition of the many complications which surround a company’s comunication and IT programs I recommend Digital Boardwalk’s solutions and service. They provide affordable customized solutions which make even the tiniest business more secure and competitive with your larger competitors.
I really like Digital Boardwalk. It has proven to be an effective communications and system management tool. The remote monitoring & support system is great cutting edge stuff!
What is Digital Boardwalk?
Digital Boardwalk is the #1 rated Managed & Professional Technology Services provider in the Pensacola area, offering services to small and medium sized businesses. Focusing on intricate communications with the client, Digital Boardwalk becomes their inclusive IT Department.
Tim Shoop founded Digital Boardwalk in May of 2008. He has worked in the IT industry for more than twenty years. Before arriving in Pensacola, he supported such companies as Warner Brothers, Sony BMG and Disney, to name a few.
What Is Managed Services?
Managed Services is the proactive remote monitoring and management of a computer network which, when combined with scheduled on-site maintenance, insures optimal network performance, minimizes unscheduled downtime, and maximizes IT productivity - all at a predictable monthly cost.
Reactive VS. Proactive
Until now, IT companies have operated under the“reactive” model of service. If a device breaks or has a problem, you call your local computer company, wait for them to arrive, and lose precious productivity while waiting for the issue to be resolved.
Digital Boardwalk operates on a cutting edge, highly effi cient, “proactive” model of service. Similar to an alarm company monitoring your office for burglary, we remotely monitor your network, receive automated alerts from your server and workstations,
and remotely repair the issues in the background without disturbing your work. In fact, you may not know a problem existed until we inform you in our quarterly reports.
Our Services
- Remote Managed Internet & Network Security
- Remote Network Monitoring & Administration
- Installation and Consulting
- Proactive Support & Maintenance
- Enterprise-Level Help Desk
- Remote Managed Offsite Backup
- On-site Technical Support
- Website Hosting, Design, & Management
- Server & Desktop Leasing
- Various Service-Level Agreements
- Quarterly Consultations and Review
- And much more...
Providing the most professional, quality, and friendly service over the years, Digital Boardwalk has earned
the nickname: “Pensacola’s Favorite IT Department”
Get Your Free Site Survey Today!
Digital Boardwalk offers a comprehensive Site Survey for small and medium-sized businesses interested in gaining documentation on their network environment. In a two stage process, a Digital Boardwalk representative determines current IT costs through a series of interviews.
During this time a Digital Boardwalk Network Engineer analyzes and maps your entire network environment. Upon completion of the initial site survey, the Digital Boardwalk representative and network engineer will return to our location to critically analyze all information that has been collected.
This information will then be entered into a comprehensive thirty page document that the customer may file for future reference. Included with this document is a disk containing all the audit files collected as well as product information and recommendations made personally by the Digital Boardwalk Team.