Pensacola's Favorite IT & Web Department
1-850-456-2225              314-B S. Navy Blvd. Help Chat Remote Support Client Support
Pensacola's Favorite IT & Web Department
1. Initial Consultation
We begin with a FREE consultation!

Our goal is to become your IT Department, not just the computer guy that we consistently hear about that is impossible to reach.

In order to do that, we need to know more about your wants and needs. We start with a full consultation to learn more about you and your business. It is also very important for us to learn how your business process works and how technology comes into play in the day-to-day operations of your company.

Determining whether we are a good fit for your business is the first step in establishing an ongoing business relationship.

Once we decide that it is a fit, we can schedule an On-Site Audit worth $495 done completely at our expense.

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2. On-Site Audit
By performing a site audit, we can get a better picture of your needs.

A Microsoft-certified Engineer will analyze your network to obtain a “snapshot” of your infrastructure, as well as pinpointing any security and network vulnerabilities that may exist. We will even identify areas of your system that need improvement or could foreseeably cause problems in the future.

A dedicated Sales Representative will ask a series of questions to determine your IT history and future expectations. We will analyze all of the data collected and return to you a multi-page document with our recommendations for the technology in your business.

This information is potentially worth thousands of dollars. Consider it a gift!
3. Cabling Services
We install standard network cabling solutions  for small businesses.  If you need another computer added, we can run cabling from your network closet and install the new system.  However, we have aligned partnerships with the BEST Structured Cabling companies in the area.  This enables us to coordinate advanced cabling solutions to fit the needs of small to large businesses, while meeting current code compliancies.  If you are moving into a new location, we can install Data, Video, Audio and Voice cabling solutions.
4. Installation Services
Our Microsoft-certified professionals will install your new server, workstations, printers, switches, routers and security appliances.  We will setup and configure your network for the most efficient operations.  We focus on security during all installations.  We find that too many networks that were formerly maintained by other local businesses did not have proper security measures in place.  Improper security allows unauthorized access to important files from employees, or anonymous hackers on the internet.
5. Professional Services
We have contracts to fit the ongoing needs of all businesses, both large and small. However, if you choose to only use us when you need support, we can do that too. We provide Live Help Desk, Remote Assistance, On-site, and Consulting Support, usually the same day. Our response times are the fastest in the industry. If something isn’t working, give us a call. We are professional, well-trained and courteous every time. After all, we have earned the reputation as Pensacola’s Favorite IT Department for a good reason!