- Our proactive monitoring and alerting identifies, tracks and reports on issues effecting the security, performance and reliability of your IT.
- By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, preventative maintenance opportunities are identified.
Real Time Alerting and Monthly Reporting
- Includes all systems, network devices, as well as website performance.
- Monthly reports provided and reviewed by New Vision Computers.
What is Managed IT?
At Digital Boardwalk, we know you can’t manage what you can’t measure. That’s why we implemented our
Managed Services Platform. Our 24 x 7 monitoring, alerting and reporting service provides us with the information,
data, network performance trending analysis and security vulnerability information critical to service, plan and
manage your IT environment.
You have invested in your IT infrastructure and rely on its performance, security and reliability. Digital Boardwalk’s
services not only ensures you have a qualified team ready to service this critical asset but also the real time data to
ensure its being done on time, when needed, using the most advanced network asset tracking and Performance
monitoring.
Each Managed IT Services Plan comes with the following features:
- Continuous Monitoring 24x7
- Asset Management
- Security Assurance
- Preventative Maintenance
- Monthly Reports
- Remote Customer Portal
- Quarterly Business Reviews
- Our service includes a complete asset inventory and regular health, security, and performance analysis reporting so that you can see what you have and how well those IT assets are working for you.
- Our improvement recommendations will help you lower your total cost of IT, including the hidden cost of downtime, substandard performance, and lost productivity due to incompatible or out-of-date software.
Valuable Asset-based Control
- Complete summary of hardware & software
- Comprehensive detail of all hardware and software asset inventories.
- Up-to-date warranty status information.
- Identification of unauthorized software
fy IT solutions that will address existing and future IT requirements allowing you to ultimately make informed financial decisions.