Before you buy, check that you have the following Response Point SP2 system requirements in place:

1. A working local area network (LAN) with Internet access.
2. One or more regular phone line(s) that can make and receive external calls. Anything with a standard RJ-11 plug—just like your home phones—should work fine.
3. Response Point requires at least one PC run one of the following system programs:
   • Microsoft Windows XP Professional or Home Edition, with Service Pack 2 (SP2)
   • Windows Vista®
   • Windows Server® 2003 R2 SP2 or later
   • Windows Small Business Server 2003 R2 or later
   NOTE: You can take advantage of additional phone system features if you have multiple Windows PCs at each office location.
4. A DHCP server to dynamically assign IP addresses to new devices on your network. If you're like most small offices, this is built into your router. If you're able to connect a new PC and access the Internet without trouble, you're probably OK.
5. Ethernet cabling to each location where you intend to use the phones.
6. A monitor with screen resolution of at least 800x600.

To maximize mobility and customer connectivity features, take advantage of Response Point integration with the following programs to add and import contacts:

• Microsoft Office Outlook Business Contact Manager
• Windows Address Book (Windows XP)
• Windows Contacts (Windows Vista)